- All WAFS Servers and Agents must be upgraded
and be running the same version of the
software. Using different versions among
WAFS Servers or Agents will result in performance
degradation and possible synchronization
problems or data loss.
- If you are upgrading from WAFS
3.0, contact the
WAFS Customer Service team for a free upgrade
license key.
- Upgrade the WAFS Server first, then upgrade
all of the WAFS Agents.
- Do not uninstall the WAFS Server or the
WAFS Agents.
- If you are using anti-virus software
that scans processes, you must add the
WAFS Agent process (AvlAgt.exe) to the
exclusion list.
Click here for more information.
- If the WAFS Agent is configured for
Delayed Startup, the WAFS Agent upgrade
process will be slowed. To turn off
Delayed Startup: On the WAFS Agent system tray menu, click Setup
and Preferences and then on the
General tab, clear the
Delayed startup check box.
- As a precaution, a complete backup
before any software upgrade is recommended.
|
UPGRADING THE AVAILL SERVER
- Download the most recent release of the
WAFS upgrade version and save
it to a convenient location on the Server computer.
- Stop the WAFS Server service as follows:
- In Control Panel, open Administrative Tools then double-click Services.
- Select WAFS (or Availl) Server and then click Stop Service.
- Start the Setup file downloaded in Step 1
above and then follow the onscreen instructions.
- On the Upgrade Server screen, click
Upgrade Server. When the upgrade
process is finished, the server will restart.
- Verify completion by checking the version number shown
in the WAFS Server console main window title bar.
UPGRADING THE WAFS AGENTS
Automatic WAFS Agent Upgrade:
If you are upgrading from the next most recent release, the
WAFS Server may automatically push the upgrade to each individual
WAFS Agent, in which case a message will appear at each WAFS Agent
prompting the user to upgrade. Follow the onscreen
instructions. When the upgrade process is finished, the WAFS Agent
service will restart.
If you are upgrading from an older version, or if the WAFS Agent
upgrade notification message does not appear automatically, then
it will be necessary to upgrade the WAFS Agent manually.
Manual Agent Upgrade:
- Download the most recent release of WAFS from the
WAFS Support Center and save
it to a convenient location on the WAFS Agent computer.
- Stop the WAFS Agent service as follows:
- In Control Panel, open Administrative Tools then double-click Services.
- Select WAFS (or Availl) Agent and then click Stop Service.
- Start the Setup file downloaded in Step 1
above and then follow the onscreen instructions.
- On the Upgrade Agent screen, click
Upgrade Agent. Restart the WAFS Agent computer
if or when prompted to do so.
- The WAFS Agent service and the WAFS Agent should start
automatically. If not, then restart the WAFS Agent service as follows:
- In Control Panel, open Administrative Tools then double-click
Services.
- Select WAFS (or Availl) Agent and
then click
Start Service.
- If necessary, restart the WAFS Agent and then confirm that
the agent is running as a service.
- On the WAFS Agent system tray menu, click
Setup and Preferences.
- On the
General tab, confirm that the Run as NT
Service check box is selected and then click
OK.
- On the WAFS Agent system tray menu, click the
WAFS (or
Availl) logo and check the version number to confirm
that the upgrade has been successfully completed.
- Repeat steps 1 through 7 for each additional WAFS Agent.
Additional Resources:
|