CuteHTML Pro Support Center

Latest News

October 26, 2007: Sales of CuteHTML Pro have been discontinued.

GlobalSCAPE has discontinued all sales of CuteHTML Pro. CuteHTML Pro is no longer available from GlobalSCAPE or from any other source.
If you already purchased a license for CuteHTML Pro, you may continue using it indefinitely.
Existing support agreements will be honored until they expire. Online support resources will remain available through October 31, 2008.
Registration and activation services will remain available indefinitely.
Although CuteHTML Pro is discontinued, it remains protected under copyright laws and the End User License Agreement.
Upgrades from older versions of CuteHTML or CuteHTML Pro to CuteHTML Pro 6 are no longer available.

Windows Vista users:
If you are having trouble activating or registering CuteHTML Pro, click here for more information.

Replacement Downloads For licensed users only. Trial versions of CuteHTML Pro are no longer available.
	CuteHTML Pro 6 For licensed version 6 users only.
	CuteHTML Pro 5 For licensed version 5 users only.
System Requirements
	Windows 98/ME/NT4/2000/XP CuteHTML Pro is not supported on Windows Vista.

Online Self Help Resources
User Forum	Recommended Resources for Creating Web Pages
Online Help File	Known Issues

Serial Numbers and Registration
Activation or Registration on Windows Vista	Registration Errors
Serial Number Problems	Recover a Lost Serial Number
Our Customer Service team can answer your questions about software activation and registration or help with order problems. Contact the Customer Service team.

Contacting the Technical Support Team

Personal technical support for CuteHTML Pro is available only under limited circumstances. Please select from one of the options shown below.

Licensed users that do not have
a paid priority support plan.

Personal technical support is not available. Use the online self-help resources shown above.

Eligible CuteHTML Pro 6 users that have
an unexpired priority support plan.

Personal tech support for CuteHTML Pro 6 is only available to licensed users that have an existing, unexpired priority support plan. If you are eligible, please contact us.

GlobalSCAPE will honor existing Priority Support plans for CuteHTML Pro until they expire.

Limitations on Technical Support

Personal technical support for CuteHTML Pro is limited to installation and configuration assistance only and is available only to eligible CuteHTML Pro users that have an unexpired priority support plan. Technical support for older versions is available only through our online self-help resources. Technical support for CuteHTML Pro does not include advanced issues such as HTML development, development of Web sites, or any other issues not directly related to the workings of CuteHTML Pro.

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